CrowdStrike July 19 2024 Issue Workaround

The Cause

CrowdStrike pushed and update that causes the sofware to have a null pointer error causing Microsoft Windows machines to cycle in a boot loop

Microsoft reports

Microsoft has indicated that powering down and rebooting the machine betweek 9 and 15 times could allow the machine to boot fully

Identification of the issue

CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes.

Workaround Steps:

1. Boot Windows into Safe Mode or the Windows Recovery Environment

2. Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

3. Locate the file matching “C-00000291*.sys”, and delete it.

4. Boot the host normally.

del /F /Q C:\Windows\System32\drivers\CrowdStrike\C-00000291*.sys